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Keep Property: How a Lebanese Property Management Company Achieves 10-Minute Response Across 46 Facilities

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Keep Property

Keep Property is a dedicated property and facility management company established in 2012, managing both commercial and residential projects across 46 facilities in Lebanon. Known for their detail-oriented approach and commitment to quality, Keep Property oversees more than 414 assets and handles a high volume of daily maintenance requests spanning preventive, corrective, and installation work — making a reliable CMMS-CAFM platform essential to their operations.

Why They Needed e-maintain

With over 200 paper-based work orders and dozens of scheduled maintenance tasks to manage daily across 46 facilities in Lebanon, Keep Property's manual processes were making it impossible to maintain proper visibility and control. They needed a centralized CMMS-CAFM platform to bring order, accountability, and real-time efficiency to their entire property management operation.

Challenges They Faced

  • No reliable system to track, assign, and validate work orders across 46 facilities simultaneously — leaving critical tasks unaccounted for
  • Contract coverage and SLA compliance across different facilities was difficult to monitor, enforce, and report on without a centralized platform
  • Scheduling preventive, corrective, and installation maintenance tasks manually led to recurring gaps, missed follow-ups, and inconsistent service delivery

The Benefits They Got

200+ work orders managed daily with a consistent 90% resolution rate across all 46 facilities in Lebanon
10 min average response time achieved — the second fastest recorded across all e-maintain clients
30% OPEX reduction delivered year over year through centralized property and facility management
90% service satisfaction rating maintained across Keep Property's entire commercial and residential portfolio
50% improvement in client engagement following full CMMS-CAFM platform rollout across all 46 facilities

Full digitization of preventive, corrective, and installation task scheduling — eliminating paper-based work orders and manual follow-ups entirely.

Keep Property

See how Keep Property manages 200+ daily work orders across 46 facilities in Lebanon with e-maintain's CMMS-CAFM platform — 10-minute response time and 30% OPEX reduction.

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Free demo. No commitment.