Tiqany: How a Lebanese Facility Management Company Went Fully Paperless with CMMS
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Tiqany is a forward-thinking facility management company based in Lebanon, founded by experienced professionals in engineering, construction, consulting, and maintenance. Serving a broad range of clients across 40 locations throughout Lebanon, Tiqany delivers specialized CMMS-driven maintenance solutions and comprehensive facility management services tailored to each client's unique operational needs.
Why They Needed e-maintain
Tiqany's facility management operations were heavily dependent on paper-based processes, making it increasingly difficult to stay on top of client requests, technician assignments, and maintenance follow-up across 40 locations in Lebanon. They needed a centralized CMMS-CAFM platform that could bring structure, accuracy, and real-time visibility to their entire workflow — and eliminate paper from their operations for good.
Challenges They Faced
- No centralized system to define, assign, and follow up on fault-based work orders across 40 client locations in Lebanon
- Completed maintenance work was difficult to validate and audit without a proper digital tracking and documentation system
- Maintenance records across multiple client locations were inconsistent, unreliable, and impossible to report on with confidence
The Benefits They Got
Technicians now receive work orders, checklists, and task updates directly through e-maintain's mobile app in real time — eliminating paperwork entirely.
Tiqany
See how Tiqany went fully paperless across 40 locations in Lebanon with e-maintain's CMMS-CAFM platform — 1,500 monthly work orders and 30% OPEX reduction year over year.
Free demo. No commitment.